Daka | Lifts

Privacy Policy

Effective Date: Monday, July 10, 2023

Thank you for using Daka SOS (“the App”), owned and operated by DakaLift LLC (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our App. By using the App, you agree to the terms and conditions of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: When you register and create an account on the App, we may collect certain personal information, such as your name, email address, and phone number. We may also collect additional information if you choose to provide it, such as a profile picture or other relevant details.

1.2 Elevator Information: In order to provide the elevator emergency features, the App may require you to scan QR codes to associate your account with specific elevators. This information may include the elevator’s location, identification number, and other relevant details.

1.3 Usage Data: We may collect information about your use of the App, including but not limited to the actions you take, the features you access, and the duration of your usage. This data may be collected using cookies, log files, or similar technologies.

  1. Use of Information

2.1 Provision of Services: We use the collected information to provide you with the services offered by the App, including the elevator emergency features and the ability to register and log in.

2.2 Personalization: We may use your information to personalize your experience with the App and provide you with relevant content and recommendations.

2.3 Communication: We may use your email address or phone number to send you important updates, notifications, and promotional messages related to the App. You can opt-out of receiving promotional communications at any time.

2.4 Aggregated Data: We may aggregate and anonymize the collected information to generate statistical and analytical insights for improving our services and for other business purposes.

  1. Sharing of Information

3.1 Third-Party Service Providers: We may engage third-party service providers to assist us in operating the App and providing our services. These service providers may have access to your personal information but are obligated to keep it confidential and use it only for the purposes specified by us.

3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or through a prominent notice on the App of any change in ownership or the use of your personal information.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to the processing of your information or request restrictions on its use. To exercise these rights or for any questions or concerns regarding your personal information, please contact us using the information provided below.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the App or by sending you a notification. Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

  1. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at here.